Dear clients,
Since our government has categorized the moving industry as an essential niche during the COVID-19 pandemic, we would like to assure you that High Quality Moving Company is open for business during our regular work hours. Another important thing to note is that all our employees have been trained and equipped to implement all safety precautions to ensure the prevention of COVID-19 exposure.
Our company is in full compliance with the CDC and WHO recommendations when it comes to any and all needs that are related to moving, packing, and storage. To maintain the health and safety of employees and customers during this state of an emergency, we:
• Practice all CDC, World Health Organization, State, and Federal guidelines in order to prevent contagion in our community.
• Communicate with our employees transparently.
• Place any employees into self-quarantine if even the slightest indications of flu-like symptoms appear.
• Provide gloves (and masks whenever available) for our movers and packers to handle clients' property.
• Regularly wash hands whenever the running water is accessible and use hand sanitizers.
• Follow social distancing recommendations and keep a safe distance of 6-feet-apart from clients.
• Ventilate the working spaces on a regular basis, as much as possible.
• Frequently disinfect often-touched surfaces (door handles, break room areas, restroom surfaces, countertops).
• Clean and sanitize moving trucks after every finished job.
Given the fluidity of this crisis, there are many uncertainties and factors outside of our control that may, with little or no advance notice, impact our delivery of moving & packing services. Please be aware the current crisis could potentially result in small inconveniences such as a delayed project start time or significant inconveniences such as the complete rescheduling of our services.
High Quality Moving Company adheres to the guidelines set forth by authorities and health officials so that everyone would remain safe and healthy during the coronavirus crisis.
We will inform our clients of any possible changes in our work and you are welcome to contact us for any additional information. In the meantime, we pray and hope for a quick end to this entire situation and are at your disposal for any questions or concerns that you might have.
Thank you and stay safe,
High Quality Moving Company

How to handle disputes with movers

Moving is always stressful as many unexpected things may occur. In some cases, external conditions can cause delays and problems regarding your relocation. But other times, the movers’ lack of attention can cause damage or loss of your belongings. Even though no one can guarantee you a perfect relocation, there are things you can do to make it right. Especially if you get into problems with your movers. Therefore, in this article, we’ll help you handle disputes with movers. That’s in case you get to that point. So, read our guide and find out how to manage this situation.

How to avoid disputes with movers?

The best way to avoid handling disputes with movers is to hire the best long distance movers Detroit. With a reliable partner in your moving endeavor, you won’t have to think about possible disputes. Because hiring a reliable moving company will provide you with peace of mind. However, there are several things to pay attention to before you make a final decision. First, do not hire the first moving company that comes up on your search feed. Instead, pick several moving companies and read thoroughly through comments and reviews. Also, after you make sure they are reliable, check if they own a license issued by AMSA. This will surely help you later on if you have to handle a dispute with movers. Finally, don’t forget to read carefully your moving contract before signing. Also, pay attention to their policy and look for possible hidden costs. Do everything you can to avoid disputes with movers after your relocation.

A person working on his laptop
Do a thorough check of moving companies in order to pick the best one.

How to handle disputes with movers if they are willing to cooperate?

If you find reliable movers Michigan to conduct your move, thеn you won’t have to worry about any problems. In other cases, you can stumble upon movers that want to handle disputes in a calm way. If that’s your case, then it’s important you stay calm and composed. Always keep in mind that mistakes happen all the time and that you shouldn’t overreact. Because your movers will maybe react better if you calmly explained the problem. Therefore, call your movers and try to come up with the solution together. Surely the movers will react better to people who are polite and well-mannered. Also, have your moving contract close to you, as it’ll allow you to file complaints and handle disputes with movers. Finally, read your contract several times before signing it. The reason is it will often be the most important part of handling a dispute with movers.

Filing a complaint as a way to handle disputes with movers

If your peaceful approach doesn’t work or some of your items are damaged, you need to file a complaint. Also, keep in mind that you have up to 9 months to notice if something is missing. If that’s so, then it’s time to write a letter of complaint. Keep your letter brief and accurate when explaining your situation and problem. Meanwhile, try not to overexaggerate or go overboard with your explanation. Just the opposite, the more you are to the point, the more serious you’ll sound. Also, try to be as polite as you can when filing a complaint. Because there is no reason to be rude in your letter of complaint, right? You won’t achieve much if you are being disrespectful. However, if you notice that your movers are acting rude and unprofessional, or if they decline your complaint, seek help.

Person typing on laptop
One of the most often ways to handle disputes with movers is filing a complaint.

The reasons to file a complaint against movers

If you want to handle a dispute with movers properly, then find out when to file a complaint against movers.

  • Late pickup or delivery

If you get proper packing supplies Detroit, the packing part of your relocation will be set. However, if your movers fail to show up for relocation on time, it’s time for a complaint. Therefore, if your moving contract explicitly states the date of your pickup, but the movers don’t show up, file a complaint. In this kind of situation, that is the only way to handle disputes with movers. But make sure to read your moving contract carefully and see if it mentions compensation for this situation.

  • Damaged or lost items

The most logical reason to file a complaint is if the movers damage or lose your items during transport.

  • Overcharging

If your movers give you a higher moving bill than arranged after the relocation, consider filing a complaint. However, read your contract again and check if all the additional fees are listed there.

A pen on a paper of agreement
Make sure you read your moving contract carefully before you enter a dispute with your movers.

Ways to handle disputes with movers if they don’t cooperate

In case the movers don’t want to cooperate, there is a solution to this problem as well.

  • The American Moving and Storage Association or AMSA is one of the solutions. If you’re having any trouble with your movers, contact the association directly and they’ll handle disputes with movers.
  • FMSCO or the Federal Motor Carrier Safety Organization is another way to go. If you are moving interstate, then contact this organization if you encounter problems with your movers. Also, you can contact them online and they will handle your case professionally.
  • If you have to handle disputes with movers, you can contact Better Business Bureau. They will notify the moving company within 48 hours and the company has 14 days to respond. Overall, you can expect the whole dispute with movers to end within 30 days.
  • Finally, if your move is a local one, you can always contact your state regulatory agency.

Don’t forget to arm yourself with patience

Last but not least, it’s important to be patient when handling disputes with movers. You don’t want to put more preаsure on yourself if anything goes unplanned during your relocation. Therefore, try to stay patient when going through a dispute with your movers. Keep your composure and reduce stress when moving.

As you can see, there are ways to handle disputes with movers and not lose your head about it. We wish you a positive experience with your movers and an argument-free relocation.

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